Sunday, September 2, 2012

EPM 11.1.2 Known Issues


The following issues are the noteworthy known issues of this patch.

General
Known Issues

6689418

Linux: When you configure products in console mode, all products are not selected by default.
Workaround: Manually select all products needed for configuration.



6889688, 8291337
If there is not enough free disk space for an installation, EPM System Installer displays an error message, “Failed. Check for space or memory issues”, at the bottom of the Summary window.

Workaround: Ensure that there is twice as much space as the amount shown in Oracle Hyperion Enterprise Performance Management System Installation Start Here.

7127257,
7188590

You must use native authentication with Microsoft SQL Server instead of Windows authentication. Both the Oracle Hyperion Enterprise Performance Management System Installation and Configuration Troubleshooting Guide and the Oracle Hyperion Enterprise Performance Management System Installation Start Here state to use Windows authentication.

7230134

Using underscores in host names may cause errors when starting or connecting to services running on the improperly named hosts.

Workaround: Use an alphanumeric, dash (-), or dot (.) character in the host name.

7698703
If EPM System Configurator is running and you click Cancel, this error message is displayed: “This action cannot be canceled….”

Workaround: Either shut down the command line window or open the Windows Task Manager and end the Java process.


8255440
After a configured Shared Services database is deleted and then recreated, EPM System Configurator stops when you attempt to configure the new database.

Workaround: Do not delete the database in the middle of configuration. If you have already deleted the database, stop and restart EPM System Configurator.


8284282
EPM System Configurator does not prompt for database information if the database is not running.
Workaround: Verify that your database is running before you start EPM System Configurator.


8481513
When EPM System Installer installs files, the progress bar stalls at 99% for over a half hour.

Workaround: EPM System Installer appears to freeze while copying over large amounts of help files. It will complete the task, but on some slow systems, it might take an hour. Know that if you cancel the installation, help files for EPM System Uninstaller may not be available.

8599271
After the IIS listen port is changed, the Web server configuration task displays the default port.

Workaround: Disregard the port displayed in the Web server configuration task. The listen port is changed correctly.


8634069
The Excel add-in menu cannot be accessed by a system administrator. Only the user specified during the installation can access the menu.

Workaround: If you are using Spreadsheet Add-in as a Power User instead of as an
Administrator, you must manually set ESSBASEPATH.


8702291
In EPM System Configurator, the Web server task is listed when no Web applications or Web servers are installed.

Workaround: Ignore the listing because you do not have to configure the Web server on the services tier.

8807229

EPM System Configurator displays the wrong error message during SSL support for JDBC verification.

Workaround: Restart EPM System Configurator.


9006776

AIX: When you install EPM System as the first Oracle product on a machine, you must run rootpre.sh, located in the extracted assembly folder rootpre as a root user to create the central inventory for Oracle products.

9115765
UNIX: When you run EPM System Configurator and leave the user name blank for the database, click Next, and then go back to reenter the user name, the Shared Services Registry tables are not created.

Workaround: Exit EPM System Configurator before re-entering the user name.

9123899
When you run EPM System Configurator and choose the database configuration option, EPM System Configurator fails if the database name has double-byte characters.

Workaround: Change the database name to non-double-byte characters.

9144638
When you run EPM System Configurator, the SSL listen ports are predefined for all deployed Web applications and then enabled. They should be in a disabled state because EPM System Configurator does not perform automatic SSL configuration.

Workaround: Configure SSL separately. For instructions on SSL configuration, see the Oracle Hyperion Enterprise Performance Management System Security Administration Guide.


9348682
When the temp directory in WebLogic contains a lot of WebLogic objects, EPM System Configurator and EPM System Installer may encounter errors in subsequent installations and configurations.

Workaround: Delete the WebLogic objects by hand before installing and configuring new components.

9364854
When EPM System Configurator terminates abnormally before configuring EPM System products, EPM System Configurator displays the status as complete.

Workaround: Re-run EPM System Configurator and select all the options.

9388673
After you run EPM System Configurator successfully for several products, when you rerun EPM System Configurator again, the status check boxes of the configured parent products are still selected.

Workaround: If parent products are selected for configuration and the subtasks are displayed as successfully configured, click Next:

· If you receive a popup message indicating no tasks to run, you may ignore the parent status and close the window.

· If EPM System Configurator proceeds, then you actually have incomplete hidden tasks to run; for example: Shared Services registration or an internal preconfiguration task.


9402134
On the EPM System Installer summary window, clicking the Configure button does not start EPM System Configurator.

Workaround: From the Start menu, select Programs, then Oracle EPM System, then Foundation Services, and then EPM System Configurator.

9550582
When using EPM System Configurator with insufficient database permissions, the database configuration (Shared Services and Registry) passes; however, all other tasks fail, and EPM_ORACLE_INSTANCE/diagnostics/logs/config does not contain all the logs to help debug the problem.

Workaround: Make sure the user has sufficient database permissions. See the Installation Start Here for the required permissions.

9591524
After pressing Configure in EPM System Installer, EPM System Configurator does not launch.
Workaround: Launch EPM System Configurator from the Start menu or from the command line. See the Oracle Hyperion Enterprise Performance Management System Installation and Configuration Guide for more information.

9668584

In a Solaris environment, EPM System Installer starts even though there is not enough space to complete the installation, and the installation fails for all products.

Workaround: See the Installation Start Here for disk space requirements.

9730352
The Test page in WebLogic Administration Console does not work.

9746142
In EPM System Configurator, when you select Setup on the Deploy to Application Server panel, the values for ports are incorrect in the Advanced Setup dialog box, and the name value is lost.
Workaround: Change the port values in the Advanced Setup dialog box.

9861342
When several Web applications are deployed in the Administration Server, an
out of memory message may be displayed at deployment.

Workaround: Increase the default memory setting in the Administration Server.

9881272
If you try to reinstall WebLogic Server if the installation does not work correctly the first time, the WebLogic Server option is no longer available to select.
Workaround: Edit the inventory.xml file located in c:\program files\oracle\inventory\ContentsXML to remove the WebLogic entry.

9969347
If you launch EPM System Configurator, select an existing domain, and select a component to reconfigure, the database connection information is incorrect.
Workaround: Edit the values that appear after you select the database type.

9975135
If you launch EPM System Configurator by clicking the Configure button on the EPM System Installer Summary page, the execution of startconfigtool.bat fails during a

Windows System32 directory check with error message: C:\WINDOWS\system32 not
present in PATH; however, C:\WINDOWS\system32 actually does exist in the PATH environment variable.
Workaround: Launch EPM System Configurator from the Start menu.

10053606
EPM System Configurator closes with an error if the path uses %SystemRoot% as the environment variable.
Workaround: Add the path to the environment variable.

10201895
When installing the Essbase Excel add-in on a Vista machine, selecting all users adds shortcuts in the current user profile. When installing the Essbase Excel add-in on a WinXP machine, selecting all users adds shortcuts in the current user profile and in the all user profile.

Workaround: Manually move the shortcut to the All Users folder.

10357859
In a distributed environment, EPM System Configurator closes with an error when it is unable to resolve the host name from one machine to another. For example, if the host name of Machine B has the domain as "hyperion.com", then Machine A is not able to resolve the domain as "us.oracle.com".

Workaround: Add host name details in C:\Windows\system32\drivers\etc\hosts (/etc/hosts for UNIX).

10358325
Using EPM System Diagnostics to check the availability of Financial Management Web services does not always work correctly.

10410914
In a Solaris environment, Web application start up is unacceptably slow.
Workaround: Install EPM System Web applications in an environment other than Solaris.

11713185
In a distributed installation of EPM System, after running EPM System Diagnostics, the validation report on the machine hosting Shared Services comes back empty.

Workaround: Add an epmsystem1 instance to $HOME/.oracle.instances and rerun EPM System Diagnostics. For example:
<?xml version="1.0" encoding="UTF-8"?>
<instances>
<instance
version="11.1.2.1.0">/EPM_Oracle_Home/user_projects/epmsystem1</instance>
<instance
version="11.1.2.1.0">/EPM_Oracle_Home/user_projects/epmsystem2</instance>
</instances>

11784201
In a distributed maintenance of EPM System, if you run the Validation Tool on the second box and select WEB:Permissions, an error is displayed that says the system-jazn-data.xml file does not exist.
Workaround: Check to see if the system-jazn-data.xml file contains all the EPM System entries.

11795920
On an EPM System, managed servers fail to start, and an error is displayed.
Workaround: Use an earlier backup of config.xml where <target>FMWebServices</target> was not added in the following section:

<jms-system-resource>
<name>JRFWSAsyncJmsModule</name>
<target>FMWebServices</target>
<sub-deployment>
<name>JRFWS_JMS_MODULE_SUBDEPLOYMENT_JRFWSJMSServer</name>
<target>FMWebServices</target>
</sub-deployment>
<descriptor-file-name>jms/jrfwsasyncjmsmodule-jms.xml</descriptor-file-name>
</jms-system-resource>

11843015
Web Server ports are not updated during reconfiguration.
Workaround: After reconfiguring, go to the Registry and manually update the port for the WEB_SERVER component with the following command:

EPM_ORACLE_INSTANCE/bin/epmsys_registry.<bat|sh> updateproperty WEB_SERVER/@port <correct port number>

11856210
EPM System does not work if it is hosted on servers that use Turkish as the system locale.
Workaround: Reset the locale of the host machine to English.

12546695
When using EPM System Configurator, $ (the dollar sign) is not accepted in a UNC path in the Reporting and Analysis Services Task panel.

13259911
When installing EPM System on Win2003 R2 SP1, a warning is displayed, and EPM System cannot be installed.
Workaround: Run EPM System Installer using the installTool.cmd -ignoreChecks command.

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